For additional information on the services below, as well as pricing details, please contact me at:
Maria Abrahms<mozlgb@yahoo.com>.

Technical Writing | Content Management | Project Lead

• Creating developer, administrator, and user guides; API and CLI command reference guides and Wikis; online help systems and videos.
• Working with DITA-based documentation authoring and production systems.
• Becoming a product SME with hands-on use, engineer interviews, and independent research as needed.
• Managing content and projects emphasizing collaborative processes, process design, and performance improvement.
• Developing internal documentation processes, graphical user interface (GUI) development guidelines, external GUI branding guidelines, templates, and delivery systems.

Designing and developing original materials and final documents for internal and customer-facing, multi-server, web-based, virtual, and SaaS applications. Document types include:

• Complex deployment guides
• System installation, configuration, administration, upgrade, branding and end-user guides
• Administrator and end-user online help systems and online help videos
• Command line references, API guides, SDK guides, and developer guides and Wikis
• Release notes, in-product tooltips, style guides, and internal process documents