I am a senior technical writer who has worked mostly for networking, messaging, and video delivery companies developing administrator (highly technical) and end-user (non-technical) documentation for (GUI) software.I am a senior technical writer who has worked mostly for networking, messaging, and video delivery companies developing administrator (highly technical) and end-user (non-technical) documentation for (GUI) software.

My portfolio includes developer, administrator, and end-user guides; online help systems and video demos; installation and deployment guides; developer guides; tool tips and GUI development. Also, infrastructure development: templates, style guides, document repositories, single-sourcing methodologies, and internal documentation. Expert at topic-based writing, user interface content, HTML, XML, and DITA-conforming production systems.

I enjoy taking on new challenges, learning new technologies, and knowing I’m making a contribution.